Tempo de leitura: menos de 1 minuto
Can you please tell me how I can speak to an actual person. There is no clear reason to me why it is being denied and no one at xfinity can tell me why either; I just have to wait 2-3 days and if I don't hear back as to why, I have to call again. The ACP benefit will appear on the next billing cycle after the benefit is applied to the customers AT&T account. Just complete the. Rejected by Comcast but approved through the National Verifier. I have tried calling 1-855-846-8376 and 1-800-934-6489 and no matter what I choose I just cannot get to a live person. I'm not sure you know what's happening here, but I'll take the one-off communication to get mine fixed. I certainly am! Experienced a substantial loss of income since February 29, 2020, and the household had a total income in 2020 below $99,000 for single filers and $198,000 for joint filers. Beneficiary and Contributor Audit Program (BCAP), Emergency Broadband Benefit Program (EBBP), Develop Evaluation Criteria & Select Services, Review Your Funding Commitment Letter (FCL), Prepare For Competitive Bidding & Request Services, National Lifeline Accountability Database (NLAD), Representative Accountability Database (RAD), With the assistance of service providers through the, On their own using the consumer portal online, or. Consumers may apply for Lifeline using the National Verifier through any of the options listed below: Additional information will be provided to customers enrolled in the EBB program if any steps are required to receive the ACP benefit of up to $30 a month (up to $75 on qualifying Tribal lands) after March 1, 2022. Called xfinity again and was told to call the National Verifier. Applied with xfinity several months ago, assured by agents in the chat that it would be applied next month (it wasn't) then double the following month (it wasn't), then I just called and they said they had no record of it. Ok, great finally getting somewhere!, Not so fast. The final time I applied, it appears that Xfinity added more fields to the application, to better match with the National Verifier information.
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