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Vonage 2nd line. Is it legal to advertise something as a free call and yet charge a call connection charge? Unexpected monthly telephone charges - Virgin Media Community Run simple tests on your kit Virgin Media Gig1 (average download speed 1130Mbps) vs fastest widely available average download speeds of UK ISPs. on Its important to note that you will receive two separate bills. Simply: Now that weve focused on the essentials of our landline packages, lets get into some of the details. To fix it, have a read of your Phone User Guide. 2 Inclusive calls are for the first 60 minutes of a call, 19.35p per minute thereafter, redial to avoid call charges. 8. If you have a call plan on your mobile with inclusive minutes, calls to 01, 02 & 03 numbers are effectively free while you remain within that minute allowance. 19-09-2022 1:28:58 PM. Make sure they're not off the hook and that all cords are plugged in and secure. Their service is free and completely confidential -If you are on Talk Weekends (the M package) (Which I think you are?) There are plenty of past cases like this on here so, if you have further issues, post back on this topic for further info. This lets you identify which item is at fault. If you live in Scotland, visit moneyadvicescotland.org.uk to find contact details for debt advice in your local area, Citizens Advice First, we need your home phone zone this is based on your area and how you connect your phone. Check out our call costs. If its not a technical issue you need help with then were here to support you on any account problems you might have from upgrading your services to finding out what packages we can offer you. When you choose a bundle with us that includes a landline, you'll get some calls for free from your Virgin Media home phone. To verify click here. If you only have a Weekend call package, as it says on the tin, you only get inclusive calls at Weekends. Here are some of the most common issues and how to fix them. You can hear a crackling sound on the line, and dialling a number doesn't work. In which case you have the full set of phantom call charge 'features'. Check out our everyday call charges to find out how much calls that fall outside of your bundle cost to make. Other telephone companies still charge for 0870 and 0845 calls. Forget international calling cards now you can give them a ring from your landline with International anytime chatter. To help us search for your payment, youll need to provide us with the following details: You also need to provide a few extra details, depending on your payment type: Note: If the payment wasnt made to a Virgin Media bank account, youll need to chat to your bank.
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virgin media landline call charges