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For more information, call the MasterCard Assistance Center at 1-800-MC-ASSIST (1-800-622-7747). Desired outcome: However, if any provision on the benefits plans is unclear or ambiguous, the Benefits Office reserves the right to interpret the plan and resolve the problem. You can do this online, through the PayFlex Mobile app, or complete a paper claim form and fax or mail it to us. This is the FSA use-it-or-lose-it rule. This is essentially stealing my money. 2023 PAYFLEX Systems USA, Inc. All Rights Reserved. We use cookies to ensure that we give you the best possible experience on our website. Limited Purpose FSA I hate their website, it always says my password is wrong even with the correct login. If your expense went through your medical or dental plan, youll need to send an Explanation of Benefits (EOB) from your plan. Payflex cannot take two amounts for ordering one prescription ONE time. 99 0 obj <>stream I need a debit card issued to me with the tracking info so I can ensure it was actually sent. They are not a collections issue False declines occur for all types of customers, including ones with available credit 3. If you're a PayFlex Card holder, we'll ask you to enter the last four digits of your card number. A health care FSA helps you pay for eligible out-of-pocket medical, dental, vision, hearing and prescription drug expenses for you, your spouse and your tax dependents. Any funds left in your FSA after the run out period will be forfeited. ComplaintsBoard.com is a leading complaint resolution website on the Internet. WebIf your card didnt have an activation sticker, that means its already active and ready to use. Select the FSA (health care, dependent care, and/or Limited Purpose) thats right for you and choose how much you want to contribute. You may submit your FSA claims online, by smartphone, or via paper forms that you can fax or mail to PayFlex. There are a few possible reasons for this. HUn#7+x$iKl^3YL9@#cW1EUo+gGRN]/~~Tl6#[gxuqH|QUjYJQWekel:m>b/~|%rD5lIIA%\,_ s; 2/S0Se ;,U2 `9 &CFVz7=s_y7=cWr=("d~02FDatxVpapGM)u*/ |v?+/^Px A?n'_/eaU\xz \yH !G8=RFn6#vmL_LAFG %3, LCO|HC6O \wZWPK86-LE=S:ubV4nJ7?)S?9AhY.RGzr Fh`i Anyone have Payflex commuter Benefits? Desired outcome: A flexible spending account (FSA) lets you pay for eligible expenses with tax-free money. I spent so much time to dealing with the company. So, when you use your FSA funds, its like youre saving about 30 cents on every dollar you spend. & %"l`1@S@Qw. Drn T;L7 Pw ABSOLUTE WORST. 0000017763 00000 n HdN#G=ObusK\`f2OJ>nw7hSN/}z|:N~,_Wf;grus3]~~1/_OWurit{;~~xy>?|>c?>^i>7`/a_vxf/N9!olfofofofollFyK*[Uvd^9r$Gy(Wl [V~o[-~+o[V~o[-~+oww;N~;~'ww;N~;~'{^~{=~/{^~{=~/?.w54jh,,YYP@ffA54jh,,YYTHffQL?GQ?G#(?9iolt7]yyHumY]d:v~No.?oZ9[:3XF=oW/I:gb~MO9dKO$':''i~$]$4?Y! Payflex Shopper FAQ's | Get Answers to Your Questions I signed up in October for an effective date of 1/1/23. Payflex Claim Form Can I change the bank account it comes out of? Be sure to save all receipts. Spoke to someone via email and it was resolved now I submit my claims again they put them in status direct deposit pending its been that way for 2.5 weeks and I still have recieved no payment and they are telling me my account doesnt have the money to cover it, which it does because the deducted the 255.00 from the 315.00 available balance I had now leaving me with 60.00 . Your employers plan determines which status change events are allowed. Anyone have Payflex commuter Benefits? I sometimes get declined This is unfair. They tell you its a flexible spending account to use on medical bills, prescriptions, etc. If you werent approved for a flexible payment plan then you may have a poor credit history, or no history at all.
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payflex card declined